![]() ![]() If this solution doesn't work after a couple of attempts, restart your computer and try the reconnection process again. I had to move the unifying receiver from a USB 3.0 port to a USB 2.0 port to solve that problem. When I first got it the mouse worked fine but the keyboard was intermittent. It has a Logitech K350 keyboard and a Logitech M510 mouse. Otherwise, repeat from step #4.Ĭlick Finish to exit the Logitech Unifying Software. BTW, I have a Logitech MK550 keyboard/mouse combo. When your mouse is detected, you'll see the confirmation message below. When the Logitech Unifying Software Welcome screen displays, click Next to continue.įollow the on-screen instructions to turn your mouse off and then back on. Macintosh: Application > Utilities > Logitech Unifying Software Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software Plug your receiver directly and securely into a working USB port on your computer.ĭownload and install the latest software from the M510 Downloads page. For instructions on changing your mouse battery, see answer 360023410253. Radio frequency (RF) interference from more powerful devices such as:įix or rule out the potential problem sources listed above.Using your cordless mouse on metal surfaces.Plugging the receiver into a USB hub or other unsupported device such as a KVM switch ( NOTE: Your Unifying receiver must be plugged directly into your computer.).Moving the receiver to another computer.Moving the receiver from one USB port to another.The connection between the mouse and the Unifying receiver can be lost for several reasons, such as: If you're still having the same issue, see Knowledge Base article 18194 for how to contact Logitech Technical Support about this product.If your M510 mouse isn't working, the problem is likely a lost connection. Click Finish to exit the Logitech Unifying Software.Once you've confirmed the keyboard is working, choose "Yes" then click Next to continue.Type a test message in the text field to verify the keyboard is working.Your MK550 Desktop comes with a K350 Keyboard and an M510 Mouse. NOTE: The mouse version number shown above is correct. When your keyboard is detected, you'll see this confirmation message: Follow the on-screen instructions to turn your keyboard off and then back on.When the Logitech Unifying Software welcome screen displays (shown below), click Next to continue.Launch the Logitech Unifying Software.Start > Programs > Logitech > Unifying > Logitech Unifying Software.Download the correct version of Logitech SetPoint Mouse and Keyboard Software from the MK550 Downloads Page.Make sure the USB receiver is securely plugged directly into a working USB port on your computer.įollow the process below to reconnect your keyboard.For instructions on turning your keyboard on and off, see Knowledge Base article 360023218854. For battery replacement instructions, see Knowledge Base article 360023218854. Make sure you have fresh batteries in your keyboard.Try to rule out any of these problem sources that might be affecting your keyboard. Radio frequency (RF) interference from other sources, such as:.When checking out, please select Guest Checkout or check out using. We are currently experiencing issues with Member Checkout for spare part purchases. If it is supported and still doesn’t show up, you can report the issue. Using your wireless keyboard on metal surfaces Please check here to see if your device is supported in Options+.(NOTE: Your USB receiver must be plugged directly into your computer.) Plugging the USB receiver into a USB hub, KVM switch or other unsupported device.Moving the USB receiver to another computer.Moving the USB receiver from one USB port to another.The connection between the keyboard and the USB receiver can be lost for several reasons, including: If your keyboard isn't working, the problem is likely to be a lost connection. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |